Clear answers before you order.
Every product can be discussed on WhatsApp. Products with a confirmed online price can also be purchased directly on the website.
Are the products available to order online now?
Products showing an online price can be added to the shopping cart and paid for directly. WhatsApp inquiry remains available for every product.
Why do some products require a quotation?
Customisation, order quantity, destination or product specifications may need confirmation before an accurate price can be provided.
Can I mix categories in one inquiry?
Yes. Add products from any category to the inquiry list, add your country and requirements, then send the generated message directly to FDZ on WhatsApp.
Can I pay on the website?
Yes. For products showing an online price, select Buy now or add them to the shopping cart and continue to secure payment.
Can you provide certification and compliance documents?
Available documents are checked for the matching product model and destination market. Contact FDZ with the product and country so the relevant information can be confirmed.